On managing bookings taken by phone and LINE, double bookings, and sharing guest notes with staff. Written by Zato, the Rezabo operator, so our own reservation book comes up.
If you take bookings by phone and LINE, the first step against double bookings is one place to write them all. When paper is enough, when it stops working, and which book to trust while you run paper and an app side by side.
How staff can share regular guests' preferences and allergy notes without relying on the manager's memory: reservation notes versus customer-screen notes, the check before service, writing for Thai staff, and the final check with the kitchen.
To check today's bookings at several restaurants in Bangkok without calling each one, keep every reservation book on one phone. What Rezabo's restaurant list shows and does not show, when a call is still fine, and the price for 3 restaurants: 5,700 THB per month + VAT.
Not every restaurant needs reservation software. When a paper notebook is enough, the everyday signs it has stopped working, free habits to try first, and how to choose if you do look at software.
Yes. Rezabo does not connect to POS systems, so your current POS stays as it is. In exchange, booking and payment data do not pass between them automatically. Which restaurants this suits, and which need a POS-linked service.
Keep the channels guests find easy to use, and write every booking in one place. Google Maps is where people find your number and booking page. Checked against Google's official guidance, including why a LINE chat link does not fit as a booking link.
Rezabo is a reservation book for restaurant staff in Thailand with a flat monthly price of 1,900 THB per restaurant (excl. VAT) and no referral fee or per-booking charge. Why referral fees exist, what to check on any price page, and who fits a staff-side book.
If most bookings come by phone, a reservation book app still helps with what happens after the call. It will not reduce the number of calls. What changes, what does not, and when paper is fine, from an owner of 3 restaurants in Bangkok.
Rezabo costs 1,900 THB per restaurant per month, excl. VAT, with no setup fee, referral fee or per-booking charge. No card is registered, so nothing is charged automatically after the free month. What to compare across services.
Which reservation system fits a small Japanese restaurant in Bangkok depends on who enters the booking. Compare a staff-side book, guest online booking and referral platforms, plus where Rezabo fits.
Whether a restaurant needs guest online booking or a staff reservation book depends on where its bookings come from. What fits phone and LINE restaurants, what Rezabo lacks, and which restaurants it does not fit.
What are the alternatives to TableCheck for a restaurant in Thailand? Compare TableCheck, Eat App, Chope, Hungry Hub, Rezabo, and paper with LINE by the job you want done.
TableCheck vs Tabelog: TableCheck is an all-in-one service from online booking to payments, and Tabelog is a site where diners look for restaurants. Rezabo is a reservation book for restaurant staff. What differs, including what Rezabo does not have.
How TableCheck and Toreta differ for a Japanese restaurant owner in Bangkok: guest online booking with deposits vs a staff-entered phone book, what their official pages state about Thailand, and when a Bangkok-made staff book fits.
Rezabo lets each device show its screens in Japanese, English or Thai, so the manager's phone and the floor tablet can differ. What does not switch, and what to decide with your staff before you start.
Write walk-ins in the same reservation book as your bookings. If you don't, the table looks free and clashes with a booking taken by phone. What to check before seating, what to write, and how to enter a walk-in in Rezabo.
On the same table, a booking that starts too close to another cannot be entered. If times overlap, a confirmation screen appears. Try it for a month next to the book you use now.
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