Is There a No-Referral-Fee Reservation System in Thailand?
Yes. Rezabo is a reservation book for restaurant staff with a flat monthly price of 1,900 THB per restaurant (excluding VAT), no referral fee, and no per-booking charge, where your staff enter the bookings.
Why referral fees exist
Services that bring guests to your restaurant charge for doing that job. They list your restaurant on a dining site or booking page, send diners to you, and charge a referral fee or a fee per guest or per booking.
A staff-side reservation book does a different job. It brings no guests to your restaurant, so there is nothing to charge per guest. A staff-side book will not bring you new guests. It is only a place for your staff to write and check the bookings your restaurant already receives.
What to check on any price page before signing
The monthly price on a pricing page is not the whole bill. Before signing with any service, check each company’s official pages for these five items:
- Referral fee: Whether there are referral fees or charges by guests who visit.
- Per-booking limits: Whether bookings have a monthly limit or an extra charge when you go over.
- Setup fee: Whether there is an initial fee to start.
- What happens after the trial: Whether a card is registered at the start and charged automatically when the trial ends.
- Tax: Whether VAT is included in the listed price, and whether the operator issues receipts and Tax Invoices in Thailand.
Also check what adding another restaurant or another device costs, and whether other charges apply, such as LINE message fees.
What “staff side only” means every day
Using a tool only on the restaurant’s side means your guests do not change how they book. Guests keep calling your phone and sending LINE messages as they do now, and your staff reply as they do now. Rezabo is not connected to your LINE account and does not reduce phone calls.
What changes is what happens inside the restaurant after a call or LINE message arrives:
- Staff write everything in one place. Bookings from phone calls, LINE and walk-ins go into the same book.
- Overlaps show up when entering. Tables show what time to what time they are taken. On the same table, a booking that starts too close to another cannot be entered, and if times overlap, a confirmation screen appears.
- Find regulars by phone number. Entering a phone number suggests matching registered customers. Customer records and notes are shared across restaurants under the same owner.
- Changes leave a record. Additions, edits and cancellations stay in the log.
The book shows only what your staff enter. If nobody enters the bookings, the screen stays empty.
Who should choose a guest-bringing service, and who suits a staff-side book
The right choice depends on whether you want a service to send you diners or you only want to tidy up the bookings you already take.
| What you need | What fits | Why |
|---|---|---|
| You want a service to bring in new guests | A service with referrals | Lists your restaurant where diners search |
| You want guests to pick a date and time online themselves | A service with online booking | Takes bookings without a phone call, including outside opening hours |
| Your bookings come by phone and LINE, and you only want one book for staff | A staff reservation book | Flat monthly cost per restaurant, with no referral fee |
For a fuller breakdown of how the two types compare, read staff reservation book or guest online booking. For details on how pricing and trials work across services, read reservation book fees, limits and trials.
Where Rezabo fits and where it does not
Rezabo is a reservation book for restaurant staff, operated in Thailand by RQC.Thailand Co.,Ltd. It was built by an owner who runs three restaurants in Bangkok—yakiniku, izakaya and shabu-shabu—and all three run their bookings on it.
When a booking comes in by phone or LINE, staff enter it into the book. The screen switches between Thai, English and Japanese on each device—for example, Japanese on the manager’s phone and Thai on the floor tablet. If you run more than one restaurant, today’s party count and guest count line up on the store list, and you switch books in one tap. As of November 3, 2026, Rezabo costs 1,900 THB per month or 19,000 THB per year (paid at once, 2 months free) per restaurant, excluding VAT, or 5,700 THB per month (excluding VAT) for three restaurants. Setup fee is 0, referral fee is 0, and there is no charge by number of bookings or for adding devices.
Rezabo is not a fit if you need any of these:
- Bringing in new guests through referrals
- Online booking that guests make themselves
- Automated confirmations or reminders, including LINE notifications
- Prepayment or deposits
- POS sync
- Exporting your booking or customer data
Rezabo also has no waitlist. Restaurants that need guest referrals, online booking or payments are better served by an all-in-one service.
To try it, start with one table on your next shift
You can try it free for one month. No card is needed, and nothing is charged automatically.
FAQ
Does the price rise when we take more bookings or seat more guests?
No. Rezabo charges per restaurant (1,900 THB per month, excluding VAT), not per booking or per guest. There is no referral fee and no extra charge for adding devices.
Will I be charged automatically when the one-month free trial ends?
No. You start without registering a card, so no automatic charge can happen. Before the free month ends, we ask on LINE whether you want to continue. If you continue, you pay by PromptPay or Thai bank transfer.
Will Rezabo bring new guests or take online bookings from guests?
No. Rezabo is a book for restaurant staff only. Guests continue to book by phone or LINE as they do now, and your staff enter the bookings.
Can we get a Tax Invoice in Thailand?
Yes. RQC.Thailand Co.,Ltd., a Thai company, issues receipts and Tax Invoices.