Why We Built Rezabo
As a hands-on restaurant operator in Bangkok, Thailand, I experienced the ultimate operational nightmare: guest double-bookings caused by lost paper slips and miscommunication.
There is no worse feeling than looking at a loyal guest on a fully booked Friday night and saying, "We don't have your booking." The anxiety of calling a guest just one hour before their dinner to cancel a booking error was eating me alive. During rush hours, staff scribbled phone bookings on random scraps of paper, overlapping table assignments on a messy paper logbook. We had to fix this.
"We needed a survival tool for our own venues. Something so simple that a brand-new waiter could assign tables flawlessly within 5 seconds of their first shift."
Built by a restaurant owner, for restaurant owners. That is the soul of Rezabo.
