Can Thai Staff Use a Reservation Book App? Language Settings
Yes. Rezabo lets each device show its screens in Japanese, English or Thai, so the manager’s phone can be in English and the floor tablet in Thai while both see the same book. Guest names and notes stay as typed, so agree with your staff on how to write them.
What switches and what does not
| Item | When you switch language |
|---|---|
| Screen words such as buttons and field labels | They switch. Some labels do not |
| Guest names | They stay as typed |
| Booking and guest notes | They stay in the language they were typed in. There is no automatic translation |
For example, a note a Thai staff member writes in Thai also appears in Thai on the manager’s phone.
What to decide before you start
Simple rules prevent more trouble than features do.
- Which script to use for guest names. Pick one, such as Latin letters for foreign guests.
- Which language to use for notes. Use one that both managers and staff can read, or short agreed words.
- Whether a phone number is always entered. With a number, the next call suggests the registered guest’s name.
- How to treat allergy notes. Do not rely on the note alone. A person checks with the kitchen every time.
Helping staff get used to it
We do not claim it needs no training. People learn at different speeds. Use the free month next to your current book, and there is no need to stop the book right away.
Each device chooses its own language, so you can set only the staff devices to Thai and keep yours in English.
What it does not do
- Automated confirmations or reminders to guests in Thai
- Automatic translation of what staff type
- A booking page for guests
Your staff still handle enquiries in Thai as they do now.
How to try it
Send a photo of your table layout, and we set up table names, seat counts and the basic layout for free. The first month is free, with no card and no automatic charge.
Questions owners ask
Can devices in the same restaurant use different languages?
Yes. The manager’s phone can be in English and the floor tablet in Thai.
Are Thai notes translated into English?
No. They stay in the language they were typed in.
Does the price go up with more staff?
Adding devices does not change the price. Pricing is per restaurant: 1,900 THB per month, excl. VAT.